Restaurants & Bars

Gorb – Beravages which was delivered was spoiled

Published

3 years ago

January 20, 2022

admin

Fast Food Restaurants/Gorb, garbin/1 Comment/January 20, 2022
Gorb Reviews & Complaints
Reported By: Pinku Das
Contact information:
Gorb

www.gorb.in/Famous/Recipes
Dear GORB beam,

Thad placed an order for food and beverages early this morning at 12:14 am using two different cell numbers: 1) 9967274798 with CORB food order no: INMUM-150117-00030-2317947, and 2) 9969897074 with CORB food order no: NMUM-150117-00049-2318582. The food was delivered to my residential address at 13:00 pm, which was later than the promised time of 12:30 noon. Upon receiving the order, I noticed that the 3 Mawa Paluda items were already swollen. When I attempted to serve them, I found the taste to be sour (khatta). Subsequently, I contacted your customer care for assistance, but unfortunately, no help has been provided thus far.

During my initial call at 13:30 pm to GORS customer care (the representative forgot to mention her name), I was informed that the complaint had been registered, and I would receive a call back. However, no call was received by 15:30 hrs. Upon my second call to customer care, I spoke to an executive named Yasmin, who reiterated the issues. She assured me that she would call me back after checking with the concerned department. She also instructed me to email pictures of the spoiled beverages along with the bills.

Despite my time constraints, I followed her instructions and emailed the necessary information. However, I am extremely dissatisfied with the lack of response, and as of 17:10 hrs, there has been no communication from your end.

Mr. Das

Note: The above email was sent to Gorb on January 15, 2017, with no reply received. The complaint email was sent to hungrytohelp@garb.in. Despite multiple calls to the customer care helpline at 18001234672, assurances have been given, but no resolution has been provided. I have made approximately 5 to 6 calls seeking assistance.

Food Complaint

Lapinoz pizza – Refund

Published

1 year ago

August 28, 2023

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Fast Food Restaurants/Lapinoz Pizza/Leave a Comment / December 8, 2021 Reported By: Drasti

Contact information: Lapinoz pizza Mumbai Refund

I order your companies pizza on 26th November 2021 the order canceled by your store saying we are not delivering at your location after 35 mint and also there is no notification form your application or store after this order amount 725 is still not refunded to my account its been more than your 5-7 working days this is such a pathetic experience by you guys Payment Method – UPI Payment Gateway – Razorpay Transaction Id-pay_IQH5aPzmwTk02A

Restaurants & Bars

Tim Hortons – Mall of the Emirates, Dubai, UAE

Published

1 year ago

July 1, 2023

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Rewards not received on the app Fast Food Restaurants/Tim Hortons/Leave a Comment / July 1, 2022

Reported By: Unknown

Contact information: Tim Hortons – Mall of the Emirates, Dubai, UAE Dubai 21/6/22

1 visited Mall of the Emirates in the evening around 8:45pm. I ordered for 4 French Vanillas, 2 Donuts (the cashier informed me about the appealing promo of buying 2 donuts for the price of 1, and I was obviously appealed by the promo, so I purchased 4 Donuts) and 1 Sandwich. On scanning the barcode on the app, I received rewards for the sandwich, however, the rewards for the French Vanillas was not added. Hence, I went to the counter to enquire about my reward and the cashier told me to wait for a while since it may still be loading. So I waited, finished having all that I purchased and yet didn’t receive the reward. So I went to the cashier once again and she said that its probably because of the offer on the donut that I didn’t receive my reward. So I asked her why she didn’t inform me about this earlier when she advertised about the promo, to which she replied that she had no idea about it. My point here is that the donut does not even cost half the price of a French Vanilla, and my rewards on french vanilla was declined? I did not even need those extra donuts, but since the cashier advertised about the promo, I decided to take it. I had brought my parents and siblings to try out Tim Hortons since I’m a huge fan of it. I’ve always advertised Tim Hortons on social media as well asking my followers to try it out. However, I was almost about to uninstall the app out of furiosity, after what happened.

Restaurants & Bars

Travel Train – Misrepresentation from Their representatives

Published

1 year ago

June 30, 2023

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Restaurants & Bars / Travel Train/Leave a Comment / June 30, 2023
Reported By: Devinder Bansal
Contact information:
Travel Train Lucknow
www.traveltrain.co.in

my Membership no.is TT00000437 date 22.06.2023 at Manali under your sale manager Akash Rathore and Urmila Sexsena. They undue influence me and my wife to make aggreement with your company by misrepresentation about the future benefits. They said they sent mail to me after that you can accept or reject the agreement when you received a confirmation call within 72 hours. I reject the agreement on receiving a call from your side. There was a lady on the other side.She told me that they would resolve the issue by sending me mail and promise me to make call today. But till now i received no mail or confirmation call from your side. Please look into this matter as soon as possible. Thanks
Devinder Kumar
Kiran Bala