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Restaurants & Bars

Freshmenu – Order cancelled without intimation

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Restaurants & Bars/Freshmenu/2 Comments/August 22, 2022
Freshmenu Reviews & Complaints
Posted On: 22/08/2016
By: Lash D
Contact information: Pres
I placed an order and, after waiting for 1.5 hours, I called the delivery person to inquire about the status. He informed me that the order had been canceled and advised me to contact customer care. Upon calling customer care, my call was disconnected twice after being put on hold for 3-4 minutes each time. Finally, when I managed to connect, they mentioned that they no longer deliver to my area. However, I had received deliveries at the same location 4-5 times before. It would have been courteous to inform me of this change while placing the order. I was made to wait for 2 hours without any notification—how disappointing! Moreover, I had paid online, and now I have to wait for 5 days to get my money back. I’m uncertain if the refund will be processed. Order number: 2307923.

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Food Complaint

Lapinoz pizza – Refund

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Fast Food Restaurants/Lapinoz Pizza/Leave a Comment / December 8, 2021 Reported By: Drasti

Contact information: Lapinoz pizza Mumbai Refund

I order your companies pizza on 26th November 2021 the order canceled by your store saying we are not delivering at your location after 35 mint and also there is no notification form your application or store after this order amount 725 is still not refunded to my account its been more than your 5-7 working days this is such a pathetic experience by you guys Payment Method – UPI Payment Gateway – Razorpay Transaction Id-pay_IQH5aPzmwTk02A

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Restaurants & Bars

Tim Hortons – Mall of the Emirates, Dubai, UAE

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Rewards not received on the app Fast Food Restaurants/Tim Hortons/Leave a Comment / July 1, 2022

Reported By: Unknown

Contact information: Tim Hortons – Mall of the Emirates, Dubai, UAE Dubai 21/6/22

1 visited Mall of the Emirates in the evening around 8:45pm. I ordered for 4 French Vanillas, 2 Donuts (the cashier informed me about the appealing promo of buying 2 donuts for the price of 1, and I was obviously appealed by the promo, so I purchased 4 Donuts) and 1 Sandwich. On scanning the barcode on the app, I received rewards for the sandwich, however, the rewards for the French Vanillas was not added. Hence, I went to the counter to enquire about my reward and the cashier told me to wait for a while since it may still be loading. So I waited, finished having all that I purchased and yet didn’t receive the reward. So I went to the cashier once again and she said that its probably because of the offer on the donut that I didn’t receive my reward. So I asked her why she didn’t inform me about this earlier when she advertised about the promo, to which she replied that she had no idea about it. My point here is that the donut does not even cost half the price of a French Vanilla, and my rewards on french vanilla was declined? I did not even need those extra donuts, but since the cashier advertised about the promo, I decided to take it. I had brought my parents and siblings to try out Tim Hortons since I’m a huge fan of it. I’ve always advertised Tim Hortons on social media as well asking my followers to try it out. However, I was almost about to uninstall the app out of furiosity, after what happened.

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Restaurants & Bars

Travel Train – Misrepresentation from Their representatives

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Restaurants & Bars / Travel Train/Leave a Comment / June 30, 2023
Reported By: Devinder Bansal
Contact information:
Travel Train Lucknow
www.traveltrain.co.in

my Membership no.is TT00000437 date 22.06.2023 at Manali under your sale manager Akash Rathore and Urmila Sexsena. They undue influence me and my wife to make aggreement with your company by misrepresentation about the future benefits. They said they sent mail to me after that you can accept or reject the agreement when you received a confirmation call within 72 hours. I reject the agreement on receiving a call from your side. There was a lady on the other side.She told me that they would resolve the issue by sending me mail and promise me to make call today. But till now i received no mail or confirmation call from your side. Please look into this matter as soon as possible. Thanks
Devinder Kumar
Kiran Bala

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