Online Shopping

Amazon – Amazon MacBook Refund

Published

1 year ago

November 21, 2023

admin

Online shopping/Amazon/Leave a Comment/November 21, 2023
Reported By: Shrijith Venkatramana
Contact information:
Amazon Amazon.com

Amazon ships defective product, couldn’t even turn on the laptop on receiving.

Demanding a proof from Apple Store that the laptop is not turning on (!!! – when I can clearly see that laptop is not turning on).

Piyush from the technical department simply referred to the “policy” and refused provide any tangible help.

Had to goto the Apple Authorized center TWICE, to get the “right format” for the support to team to even acknowledge that the product is defective. Also spend whole day chasing this issue (opportunity cost) plus *** Rupees to get report from Apple. Had to call the support team at last **-** times throughout the day, many calls getting cut in between after ** minutes of discussions, dealing with unhelpful support staff behavior.

To top it off, the service team pretended like the customer is at fault or the manufacturer is at fault, and refused to take any responsibility.

Very disappointed

Update:

November **th – Pickup Scheduled, Nobody Showed up to collect device

After followup,

November **th – Pickup Scheduled, Nobody Showed up to collect device, and the status was updated to “Failed to Pickup, Package Not Ready”

Again followed up. Customer agent says * more days to investigate why the return is not happening. No promises on return as well.

November **th:

Followup. Further stalling and delays. Agent says come back on *th of December – while holding onto customer money.

Online Shopping

Incorrect Items Received from MyShirtShop

Published

9 months ago

March 1, 2024

admin

Online Shopping/Mysuitcollections.online/Leave a Comment/March 1, 2024
Reported By: Rhea J
Contact information: MyShirtShop New Delhi
https://mysuitcollections.online/

This brand advertised the sale of 3 suits for INR999, only to deliver the wrong items. It’s extremely disappointing – the clothing doesn’t even come close to what I had ordered. Instead, I received 2 kurtis that are torn in several places and fall far short of the promised quality.

Online Shopping

Order ID GDL50498 from Greatdealz.myshopline.com

Published

9 months ago

March 1, 2024

admin

Online Shopping/Myshopline / Leave a Comment / March 1, 2024
Reported By: Chakradhar Bhasuru
Contact information:
Greatdealz.myshopline.com

You sent the wrong product from Greatdealz.myshopline.com.

Hi,

I’m Chakradhar Bhasuru. I placed an order for cotton Half Sleeves Polo T-shirts for men. However, the product I received on 25-02-2024 was different from what I ordered, and it was of very poor quality.

My order ID is GDL50498, and the courier supplier was Ekart Logistic.

I attempted to initiate a return process, but I couldn’t find any option for returns or customer support on the website, despite it claiming to have a free return policy. I kindly request that you address this issue promptly and arrange for the return and refund of the Rs. 999/- that I paid upon delivery.

Online Shopping

MESHOPUSD – Failure to Receive Order

Published

9 months ago

March 1, 2024

admin

Online Shopping/MESHOPUSD/Leave a Comment/March 1, 2024
Reported By: Brenda

Contact information: MESHOPUSD
I’m uncertain if this is the correct website from which I ordered a tool set. I received a confirmation email promptly after placing my order, along with a tracking number. Throughout almost all of February, I diligently checked the tracking status of my order. According to the tracking site, the package was marked as delivered. I promptly contacted the company via email, informing them that I had not received the package. I refrained from requesting a refund, assuming they would assist in locating the package. However, their response indicated that the package may be lost, and they promptly issued a refund. It seems that I will no longer consider ordering items originating from China in the future.